Maximize Your Impact with TP

Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

As a Great Place to Work certified in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.

The Chance

The Director – AI Architect leads the global design and governance of Teleperformance’s AI architecture under the TP.ai FAB framework. This role is responsible for defining the technical direction, integration standards, and scalable architecture patterns for AI platforms and products across all FAB layers — ensuring interoperability between data, models, and applications. The Director acts as a cross-functional leader bridging AI Engineering, Data Science, Product, and Security teams, driving architectural excellence,



reusability, and compliance across the enterprise AI landscape.

The Responsibilities

Define and evolve the end-to-end AI architecture blueprint, including model lifecycle, data flow, and orchestration pipelines.
Oversee the design of AI microservices, APIs, and integration layers with FAB foundation and enablement components.
Ensure interoperability between ML models, data systems, and user-facing applications.
Establish architecture principles, patterns, and review processes aligned with FAB’s global governance.
Maintain architectural repositories, documentation, and versioning of reusable AI components.
Define guardrails for security, compliance, and Responsible AI practices across all deployments.
Partner with Data Engineering, ML Engineering, and Product teams to ensure scalable, production-ready AI solutions.
Collaborate with Security, Compliance, and Legal teams to ensure align

📌 Director, AI Architect (India)
🏢 TP
📍 India