Maximize Your Impact with TP
Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.
As a Great Place to Work certified in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.
The Chance
The Director of Global AI Development is responsible for leading and overseeing all artificial intelligence (AI) development initiatives within Teleperformance Group. This pivotal role involves managing three distinct AI development clusters: TP genAI, focused on integrating AI within operations; Internal AI, dedicated to operational support across HR, IT, and finance functions; and Research and Development (R&D;) aimed at exploring cutting-edge AI advancements.
The Responsibilities
Lead and strategize the development of AI solutions across TP genAI, Internal AI, and R&D; clusters, ensuring alignment with organizational objectives.
Drive innovation by identifying opportunities for AI implementation to enhance operational efficiency, customer experience, and business outcomes.
Collaborate with cross-functional teams to understand business requirements and translate them into AI development priorities.
Oversee the design, development, testing, and deployment of AI applications, ensuring quality and scalability.
Manage the AI development lifecycle, including resource allocation, timelines, and budgetary considerations.
Evaluate emerging AI technologies and trends, making recommendations for adoption or integration into existing systems.
Provide leadership and mentorship to AI development teams, fostering a culture of creativity, collaboration, and continuous learning.
Act as a subject matter expert on A
📌 Director, Senior Agentic AI (India)
🏢 TP
📍 India