Job Description
About the Job
Choosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what's possible. Join us for unlocking the value of technology and driving scalable, sustainable growth.
Your Role
Act as the primary technical interface between Airbus and airline customers for In-Flight Entertainment (IFE) and Connectivity systems.
Provide timely and effective resolution of in-service technical issues related to IFE and connectivity systems.
Analyze and respond to customer technical queries using Airbus maintenance and engineering documentation.
Coordinate with Airbus design offices, suppliers, and program teams to resolve complex technical issues.
Support Entry-Into-Service (EIS) activities, including in office support and training for airline personnel.
Your Profile
Strong understanding of Airbus technical documentation, including:
Familiarity with Airbus in-service engineering and airworthiness processes.
Experience in aircraft maintenance, troubleshooting, and customer support activities.
Experience in base maintenance or aircraft modification programs is highly desirable.
Good understanding of IFE systems such as:
Panasonic Avionics
Thales InFlyt Experience
Knowledge of connectivity technologies, including:
SATCOM GX Systems
GSM Connectivity
Strong analytical and problem-solving capabilities.
What You'll Love About Working Here
We value flexibility and support our employees with hybrid work options and adaptable schedules to maintain a healthy work-life balance. Our inclusive culture brings together diverse professionals committed to growth, innovation, and excellence. You'll have access to continuous learning opportunities and certifications in emerging technologies like Cloud and AI.
About Us
At Capgemini Engineering, the world leader in engine
📌 Customer Support Engineer (Bengaluru)
🏢 Capgemini
📍 Bengaluru
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