Job Title:
Content Developer II
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
• Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies.
• Develop engaging and learner-centered content using tools such as Articulate SL 360 and Rise 360, Vyond, and similar tools.
• Apply instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy) to structure learning experiences across various modalities—eLearning, instructor-led, virtual, and blended.
• Create storyboards, scripts, assessments, facilitator guides, and job aids, etc.
• Collaborate with SMEs and project managers to ensure content accuracy, relevance, and deliver quality deliverables within defined timeliness.




• Incorporate SME/user feedback to continuously improve learning content.
• Ensure accessibility and inclusion in all content per WCAG or equivalent standards.
Key Skills and Knowledge:
3–5 years of experience in Instructional Design within corporate Learning & Development, eLearning, or workforce upskilling environments.
Proven experience designing and developing courses and curricula for adult learners across online, hybrid, and face-to-face delivery modes.
Strong grounding in instructional design models and adult learning principles, with hands-on experience using ADDIE and/or SAM.
Demonstrated ability to create explicit storyboards, structure content logically, and design formative and summative assessments that measure learning outcomes
Proficiency with eLearning authoring and multimedia tools such as Articulate Storyline 360, Rise 360, Captivate, Camtasia, Vyond, Synthesia, or similar platforms.
Skilled in developing interactive,

📌 Content Developer II (Gurugram)
🏢 CNX
📍 Gurugram