Meet the Team
Global Lab Solutions (GLS) is a centralized, globally focused team responsible for standardizing best practices, driving innovation, and ensuring operational excellence across Engineering Labs worldwide. Our team is structured around core service offerings such as compliance (ISO-9001/14001, calibration, ESD), system and lab administration, infrastructure monitoring, and tool support. Specialized areas like Engineering Inventory Management, Lab Space Planning, and Lab Information Security are managed by sub-functional experts within the team.
The primary objectives of GLS include improving lab efficiency, ensuring compliance and safety, enhancing observability through technologies like Splunk, and supporting scalability and reliability of lab operations via AI-driven insights and data-driven decision-making.
Our key stakeholders are engineering teams, lab operations personnel, and leadership across global R&D; and innovation hubs. We work closely with internal teams such as IT, Facilities, InfoSec, Procurement, Asset Management,



and Engineering leadership to ensure alignment of lab services with business and technical goals.
Your Impact
You will be primarily responsible for the deployment, configuration, and continuous management of Life Cycle Management system that involves Splunk across engineering labs to monitor non-production R&D; resources. You will design and optimize dashboards, integrate diverse data feeds, and use AI to analyze alerting data for actionable insights.
Day-to-day activities include working with cross-functional teams to align observability solutions with business objectives, documenting monitoring processes, and participating in global discussions and planning. They will also contribute to the implementation of best practices, drive performance improvements, and support the overall reliability and efficiency of lab infrastructure.
Success in this role will be measured by:
Uptime and reliability of monitoring systems and dashboards

📌 AI Operations Engineering Technical Leader (India)
🏢 Cisco
📍 India