Job Summary
The Keystone Operations and Asset Manager will play a critical role in overseeing the management and metrics of our subscription install base working across operationals pillars in success, support and deployment. This dual-role position requires a strategic thinker with a strong background in project management and business operations. The ideal candidate will have exceptional organizational skills, a keen eye for detail, and the ability to drive efficiency and effectiveness across the organization.Job Requirements
- 5+ years of proven experience in asset management and business operations, preferably in a storage industry.- Proficiency in using business software for asset management and with business operations tools.- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.- Excellent organizational and project management abilities.- Effective communication and interpersonal skills, with the ability to work collaboratively across departments.
Responsibilities
Asset Management:
- Mange the performance and value of the company's assets and associated metrics to defined KPIs.- Review key reporting for lifecycle of assets, including acquisition, maintenance, and decommission and return needs.- Assist in the process for dispatch of asset return and audit of Keystone owned materials returning to the depot.- Conduct regular asset audits to ensure compliance with regulatory requirements and company policies.- Ensure support entitlements and maintenance needs are processed and up to date for all subscriptions- Utilize Keystone software and workflows to manage asset data, generate reports, and provide insights for decision-making.- Maintain a schedule of location of assets to the address and serial number level.- Review customers’ existing setting from asset age and supportability perspective to flag actions that may need to be taken or reviewed for technically feasibility.