Lead SRE / Platform Engineer - APP/PROD Support
Job Summary / About the Role
AT&T; is looking for a Lead SRE / Platform Engineer to own the technical direction, reliability roadmap, and platform governance for enterprise integration, messaging, and event-driven ecosystems. This is the senior-most IC role in the support organization: the candidate is the final technical escalation point for high-severity incidents, mentors Tier 2 and Tier 3 engineers, and drives cross-team architecture and reliability decisions that shape how the platform evolves.
Key Responsibilities
Own end-to-end platform reliability strategy for availability, resilience, latency, and operational efficiency across the support organization.
Serve as the final technical escalation and decision-making authority for high-severity/complex incidents, driving resolution and post-incident reliability improvements.
Provide technical leadership and mentoring to Tier 2 and Tier 3 engineers, including skill development, code/config review, and troubleshooting coaching.




Drive DevOps and automation strategy including Golden Image improvements and support automation use cases across teams.
Define and enforce GitHub Actions pipelines and CI/CD reliability standards platform-wide.
Lead JFROG Helm chart automation and JFROG images/ACR migration initiatives.
Own microservices deployment enablement strategy and platform/tooling upgrade roadmap.
Own and govern monitoring, alerting, observability, and logging stack architecture:
Prometheus, AlertManager, Grafana, Azure Monitor, Thanos, OpenSearch, FluentBit, and related tools.
Own health-check framework strategy including Airflow health-check requirements.
Partner with architecture and delivery leadership on reliability, scalability, and platform evolution decisions.
Own cloud infrastructure governance: creation, maintenance, access controls, and policy enforcement.
Own capacity planning, DR planning/exercises, and platform best-practice documentation sign-off.
Own cost

📌 Lead SRE (Hyderabad)
🏢 At&T
📍 Hyderabad