Meet the Team
The Customer Experience (CX) team is a group of extraordinary technical experts whose focus is delivering a world-class customer experience by solving the toughest business challenges with network-centric solutions. We accelerate customer and partner success through groundbreaking technology design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely with Cisco account teams, partners, and multi-functional groups to drive meaningful technology transitions and deliver real business outcomes. We are a high-performing, globally connected team with a robust culture of continuous learning, mentorship, and knowledge sharing. Our impact is validated through strong financial results, industry recognition, and some of the highest customer and employee satisfaction scores at Cisco.
Your Impact
As a Consulting Engineer, you will support the design and deployment of robust Service Provider solutions that drive key business outcomes.
You will assist in the end-to-end delivery of technical projects,
helping to translate customer requirements into scalable architectures under the guidance of senior team members.
By partnering with Senior Engineers, you will contribute to deployment, migration, and optimization of robust service provider for strategic customers. Create customer-facing documentation, migration plans, and implementation plans aligned to CX standards; build complex test environments to validate designs.
You will provide essential technical assistance to support the resolution of network issues and contribute to the team by documenting processes, sharing knowledge, and supporting the development of repeatable delivery frameworks to enhance overall practice efficiency.
Minimum Qualifications:
Requires BS/BE/BTech degree or equivalent with 2-4 years of experience in a similar job role.
Any Service Provider related certification (CCNA/CCNP) is helpful and you have a drive for continuous learning.
Knowled