Summary

Position Summary

Tax Consultant II - SDT

The Technical Writer – In ‑ Platform Learning (Intela) will help create, maintain, and operationally manage learning assets for Intela, Deloitte ’ s enterprise tax platform. This role supports each scheduled Intela release by converting demos, recordings, and product walkthroughs into clear, task ‑ based user guides and video scripts.

The role is execution - focused and process - driven: the writer is responsible for content from initial intake through review, publishing, and post - release validation, while keeping work tracked in Microsoft Planner across defined release stages. This role requires a high degree of independence, operational rigor, and ownership across the full learning asset lifecycle.

Work you’ll do

As a Technical writer on the Service Delivery and Transformation (SDT) team, you will be responsible for:

Content Development & Maintenance
driven functionality updates.
facing documentation.
Help produce and maintain:
Microsoft Word user guides with explicit steps, screenshots, formatting,



and troubleshooting/known issues as applicable.
screen actions, callouts, and timing cues).
SnagIt screen captures and recordings to support documentation and script development.
Information Gathering & Validation
throughs, Demo recordings, Draft “What’s coming up in Intela” materials and release previews.
Ask clarifying questions, identify gaps, and validate product behavior before finalizing content.
Planning, Storyboarding & Iteration
Storyboard and outline content before drafting.
Draft, revise, and iterate content based on peer, product, and stakeholder feedback.
Ensure documentation reflects the correct environment, release version, and functionality.
Review, Workflow & Publishing Execution
Execute and document the full review and publishing workflow using Microsoft Planner, including:
Planning: capture requirements, open questions, dependencies, and required demo artifacts
Storyboard (Draft): develop guides

📌 Tax Consultant II (Hyderabad)
🏢 Deloitte
📍 Hyderabad