Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
Overview
To service a portfolio of Client and / or Reinsurer ledger accounts pertaining to one geography / region. Ensuring balances are collected and paid in accordance with contractual requirements or pre-defined service standards.
How you'll make an impact
Trainee / Advisor and Senior Advisor
• Follow all processes explicitly to ensure the secure, productive and auditable handling of client’s monies Maintain up to date and accurate records
• Own the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for all matters relating to payment
• Actively service accounts to a high standard and within deadlines. Ensure timely collection and payment of monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation of funding
• Use MI to identify debtor related problems and escalate / negotiate / influence where necessary to resolve.
• Review and correlate cash on a daily basis
• Ensure compliance with Gallagher Re internal accounting and settlement procedures and external regulations (e.g. FCA)
• Maintain ongoing relationships with assigned Clients / Reinsurers / Third parties
• Liaise with Client Service Managers and other associates as appropriate to ensure Business Unit targets met
• Escalate issues to Client Service Manager / Operations Director / Account Executive as a