Role: City Operations Manager

Experience: 10-12 years

Location: Gurugram

About: Fairdeal.Market

Fairdeal.Market is a rapidly growing B2B quick commerce company offering a wide range of products with delivery times as quick as 60 minutes. Our mission is to ensure that every shopping bag worldwide can be filled efficiently and sustainably. As we continue to scale, we are building a strong supply tech backbone to enable speed, accuracy, and cost efficiency across operations.

Role Overview

We are looking for a highly execution-oriented and analytical City Operations Manager to oversee end-to-end operational performance across all dark stores within an assigned city. This role will be responsible for warehouse operations, inventory management, last-mile delivery, process

compliance, team performance, and operational KPIs. The ideal candidate should have strong experience in quick commerce, FMCG, retail, logistics, warehousing, or supply chain operations, with the ability to manage multiple dark stores, optimize operational processes, and lead cross-functional





teams in a fast-paced environment.

Key Responsibilities

City Operations Management

Lead end-to-end operations across all dark stores within the assigned city.
Ensure seamless execution of warehouse, inventory, and last-mile operations.
Drive operational excellence through standardized processes and SOP compliance.
Monitor daily operational performance and ensure smooth business continuity.
Resolve operational bottlenecks and drive continuous process improvements.
Ensure all stores consistently achieve operational and customer service standards.

Warehouse & Inventory Operations

Monitor inventory availability, stock accuracy, and replenishment across all dark stores.
Ensure timely inward, storage, picking, packing, and dispatch operations.
Drive inventory accuracy through regular audits and stock reconciliation.
Minimize stock-outs, inventory ageing, damages, and operational losses.

Last Mile Operations

📌 City Operation Manager (Gurugram)
🏢 Fairdeal.market
📍 Gurugram