Why Work Here

Headquarters is in Charlotte, NC
Recently expanded to Hyderabad, India
isolved ranked for SMB Payroll in 2023 Sapient Report
Voted top places to work in USA 2023

Job Description

The Business Analyst (BA) for the Integrations team plays a critical role in translating business and partner needs into functional and technical requirements for isolved's integration ecosystem. Working closely with Product Managers, software engineers, and UX, the BA contributes to feature discovery, writes detailed user stories for API- and webhook-driven workflows, and ensures clarity across the development lifecycle. This role requires a solid technical foundation - comfort with APIs, webhooks, Postman, and data mapping is essential - and is well suited for individuals who are eager to learn, contribute meaningfully, and pursue ongoing qualified growth.

Core Job Duties

Translate integration and partner requirements into user stories with clear, testable acceptance criteria
Use GenAI tools to accelerate requirements, diagram data/API flows, or suggest prototypes




Collaborate with integration engineering and design daily during refinement and sprint planning
Review and validate API/webhook payloads, endpoints, and authentication flows using Postman or similar tools
Document data mapping between isolved and third-party/partner systems
Write and maintain documentation (API specs, test cases, release notes, etc.)
Understand and address escalated integration tickets and support issues as needed, partnering with engineering to troubleshoot data or connectivity issues
Partner with Senior BAs, Associate Product Managers, and Group Product Managers to shape integrations backlog content
Be a flexible and supportive team member, assisting with other responsibilities as they arise

Minimum Qualifications

3+ yrs of business experience related to payroll, other HCM services, or technical integrations
Associate's degree or equivalent business experience
Working understanding of AP

📌 Business Analyst (Hyderabad)
🏢 isolved
📍 Hyderabad