* Review customer requests received in bulk for enrollment additions,
terminations and change to ensure compliance with contractual terms and risk
guidelines.
* Handling unformatted Excel files by converting them into a standardized
format, uploading them to client applications, and reviewing for any errors.
* Communicate with PA or internal departments to resolve discrepancies or
obtain missing information via email.
* Meet individual and team productivity targets while maintaining accuracy,
service quality, and customer data privacy.
* Manage daily work queues effectively to meet service level metrics.
* Collaborate as a team player by offering and receiving feedback, resolving
conflicts, supporting colleagues, and providing backup when needed.
* Process applications across various product lines using multiple systems.
📌 ILTC (Noida)
🏢 EXL
📍 Noida
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