Job Summary
The Key Account Manager will be responsible for driving strategic growth across NITCO’s most important project and institutional accounts within the tiles, marble, and mosaic categories. The role requires a commercially driven skilled who can build long-term customer partnerships, drive project acquisition, and maximize account profitability through strong relationship management, cross-category selling, and execution excellence.
This role will own the complete account lifecycle—from opportunity identification and product specification through commercial closure, delivery coordination, collections, and account expansion. The Key Account Manager will play a critical role in increasing NITCO’s share of wallet across strategic accounts while ensuring superior customer experience and sustainable commercial outcomes.
Key Responsibilities
Strategic Account Development & Growth
Identify, develop, and manage high-potential strategic accounts across real estate, hospitality, commercial, institutional, infrastructure, and large-format project segments.
Build structured account development plans aligned to revenue, margin, and long-term growth objectives.
Prioritize accounts based on business potential, profitability, design relevance, project pipeline, and strategic market importance.
Continuously identify new business opportunities within existing accounts to drive deeper penetration and incremental growth.
Relationship Management & Stakeholder Influence
Build and maintain strong relationships with key decision-makers including promoters, developers, architects, interior designers, procurement teams, consultants, and contractors.
Position NITCO as a premium design-led surfaces partner through consultative selling, product presentations, design discussions, and customer engagement initiatives.
Drive regular account engagement, business reviews, and strategic discussions to strengthen long-term partnerships and customer loyalty.
Act as the primary face of
📌 Manager - Key Accounts (Mumbai)
🏢 Nitco
📍 Mumbai