About Cognizant Corporate

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose – always guided by our core values. Join us in shaping future of business.

About The Role

As Associate Director – CREWS Digitalization, you will be a key member of the CREWS leadership ecosystem, collaborating with global and regional CRE leaders, Legal & Corporate Administration, Finance, Procurement, Security, EHS, BCM, Risk, enterprise technology teams and vendor partners.

You will define and deliver the digital strategy, roadmap and technology lifecycle for CREWS platforms such as IWMS/CAFM, CMMS, smart workplace, IoT, analytics and self-service BI. This role provides the autonomy to standardize processes, improve workplace experience,



strengthen sustainability reporting and create data-driven operational outcomes across the portfolio.

In This Role, You Will

Define the 2–3 year CREWS digital strategy and investment roadmap aligned to business priorities, enterprise architecture and cybersecurity standards.
Build business cases, TCO/ROI models, stage-gate approvals and prioritization frameworks for high-impact digital use cases.
Re-engineer CREWS processes across facilities operations, space management, lease administration, projects, sustainability/ESG, health & safety and workplace services.
Lead selection, implementation and enhancement of IWMS/CAFM, CMMS, digital twins, IoT/sensors, visitor/room booking and field mobility solutions.
Establish a unified data model, integrations and data governance across CREWS platforms and enterprise systems including HR, Finance, Procurement and Security.
Operationalize KPIs/OKRs,

📌 CREWS Digitalization (Chennai)
🏢 Cognizant
📍 Chennai