Reference 26000GB8

Responsibilities

Manage capacity management

Software update of PCE and VENs

Manage life cycle of the product (end of support, compatibility...)

Manage safety rules for GTS flows

Reporting

Reviews / control of the rules implemented by the business

Respond to an audit request

Managing support (L1, L2, L3 requests, incidents and changes), administration and engineering of Trend Micro Deep Security solution

Analysis of console alerts

Error message analysis on the DSM console

Activating/deactivating specific rules

Required

Profile required

Exp : 4 yrs to 10 yrs

Ensure service quality, customer relations, service strategy, implementation of new functionalities

Onboarding new applications and current customers with Start-up assistance and Validation of the adequacy of the solution

Monitoring and analysis of PCE alerts on the console

Monitoring VENs

Ensure continuity and recovery of the IT PCE service

Ensure support tasks

Helping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end users





Maintain documentation

Manage capacity management

Software update of PCE and VENs

Manage life cycle of the product (end of support, compatibility...)

Manage safety rules for GTS flows

Reporting

Reviews / control of the rules implemented by the business

Respond to an audit request

Managing support (L1, L2, L3 requests, incidents and changes), administration and engineering of Trend Micro Deep Security solution

Analysis of console alerts

Error message analysis on the DSM console

Activating/deactivating specific rules

Ensure production and development platforms stability and performances.

Follow licenses (per server)

Guaranty service availability (24/7), including monitoring, management of disaster recovery plan, infra weekends planned operations and on call.

An experience on Illumio’s solution would be a plus.

Experience on UNIX/Linux systems is mandatory.

Why join us

We are committed to creating a dive

📌 Cybersecurity Senior Analyst (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru