In this role, you will perform day-to-day operational activities along with the team, along with continuously aiming for operational excellence. You will be interacting with the external and internal clients on a daily basis to help resolve issues, analyze process gaps and identify process automation wherever required. Part of the job is also to help with usage, leakage and contract status reports for the stakeholders and/or Management Team.

You further drive efficiency optimization and contribute to overall strategy and client service for P&C; Solutions

Key Responsibilities:

- Support respective P&C; Solutions on a range of operational management activities and bring rigor and discipline to various related activities
- Work effectively with internal and external stakeholders to support a broad range of operational, and reporting activities at various levels
- Support communication of key P&C; Solutions activities on SharePoint portal and other relevant mediums
- Drive operational optimization by constantly identifying opportunities and managing issue resolution
- Be integral part of the business growth enabler team, identifying operational excellence and automation at each stage
- First level user support according to KPIs in place
- Streamlining processes and collaborating with stakeholders for timely & quality delivery
- Identify process inefficiencies through gap analysis and outline sensible solutions
- Promote solutions externally at local client events, conferences etc.
- Promote solutions internally at SR Bangalore, build a strong network with local client managers





About you and Qualifications:

Educational background and professional experience

- University degree or equivalent
- Experienced professional with at least 5 years experience, preferably in the re/insurance industry
- Experience in dealing with senior stakeholders
- Previous experience in an operations role seen as positive

Technical and analytical skills

- Sophisticated user of MS Office suite (in particular Excel)
- Organization skills previously demonstrated through project, team or committee management
- Analytical skills regarding technical and financial reinsurance data
- Ability to present complex situations in an easily understandable way

Interpersonal and communication skills

- Comfortable in rapid-paced environment
- Strategic thinker, data-driven and analytical in approach to solving problems
- Ability to navigate a vague environment and juggle multiple parallel activities
- Very driven, positive self-starter & strong focus on ownership and execution
- Experience leading large teams
- Excellent communication and interpersonal skills
- Cultural sensitivity; knows how to interact effectively in various business cultures
- Growth mindset, curious to learn and continuously develop
- Mastery of the English language, with additional languages being a valued asset

Role: Business Analyst

Industry Type: Insurance

Department: Data Science & Analytics

Employment Type: Full Time, Permanent

Role Category: Business Intelligence & Analytics

Education

UG: Any Graduate

PG: Any Postgraduate

📌 P&C Solution Analyst (Bengaluru)
🏢 Swiss Re
📍 Bengaluru