Job Title: Client Servicing Content Specialist
Location: Mumbai, India
Experience: 5-6 years in Client Servicing and Business Development, preferably in event
content and digital films
Employment Type: Full-time
About the Role
We are looking for a Client Servicing Content Specialist to manage client relationships and
oversee the execution of high-quality video projects, with a strong focus on event content.
This role requires a balance of strategic thinking, project coordination, and creative
collaboration to ensure seamless delivery of corporate documentaries, testimonial films,
animated explainers, and other digital content.
Key Responsibilities
Client Relationship Management
Build and maintain robust client relationships, understanding their needs and
objectives
Act as the primary point of contact throughout the project lifecycle
Respond promptly to client inquiries, concerns, and feedback
Project Coordination
Collaborate with internal teams to develop proposals and quotes based on client
requirements
Create project timelines, budgets, and production schedules
Ensure clear communication between clients and the production team
Requirement Analysis
Conduct detailed discussions with clients to understand project objectives
Provide strategic recommendations based on industry insights and audience
understanding
Project Execution
Oversee video project execution, ensuring timely delivery and adherence to quality
standards
Provide regular updates to clients and address any project concerns
Client Presentations
Develop and deliver presentations to showcase creative concepts and proposed
solutions
Incorporate client feedback and refine proposals accordingly
Quality Assurance
Review final video content to ensure alignment with client expectations
Continuously strive to improve project quality and overall client satisfaction
Upselling and Cross-Selling
Identify opportunities to offer additional video services to existing clients
Propose inno