The Business Systems Analyst (BSA) is a customer-focused role with direct
product involvement responsible for managing and communicating requirements to
the solution team throughout the project. This is done by understanding and
representing the customer to the team through daily stand-ups, a requirements
document or backlog, use cases or user stories, and low-fidelity prototyping. A
strong and technical understanding of current and future business needs is
required to exceed the customer’s needs.
Scope & Impact of Job
The Business Systems Analyst works closely with an agile project team and
Product Manager to manage a backlog of user stories for enhancements and
projects of varying size. The Senior BSA facilitates meetings with
internal/external clients, end users, and/or other stakeholders for functional
software requirements and will provide input to design and test cases.
Primary Responsibilities:
1. 50% Requirement Development & Management
* requirements elicitation
* user story creation
* user story mapping
* backlog grooming
* prototype/wireframes creation
2. 30% Communication
* user story reviews
* daily standups
* status meetings
* iteration planning & retrospectives
* demos
3. 5% Process Improvements
4. 5% Mentoring
5. 5% Defects Analysis Input
6. 5% Other duties as assigned
Education and Experience:
* Bachelor degree in a Business, Information Systems, Computer Science
discipline or equivalent technical work experience required
* Related graduate degree preferred;
* Seasoned IT or Business qualified with a minimum of 3 years business
analysis experience;
* Experience with requirement elicitation, requirements documentation, and
requirements management;
* Experience with agile methodology and practices;
* Business Analyst Certification preferred;
* Direct customer interface experience (working with client directly on project
tasks; managing client expectations);