We are seeking a seasoned Director - Delivery Management to lead complex IT delivery programs and ensure excellence across large-scale client engagements. This role demands a results-driven leader with a proven track record of managing global portfolios, driving innovation, and building high-performing teams while maintaining robust client relationships at the executive level.

Responsibilities

Oversee the end-to-end delivery lifecycle for client engagements, including strategic planning, implementation, governance, and post-implementation support
Ensure delivery metrics such as scope, schedule adherence, quality, budget compliance, and operational KPIs are consistently met across all engagements
Manage multi-project portfolios and large cross-functional teams, ensuring collaboration across domains like engineering, quality assurance, business analysis, architecture, and DevOps
Own the program governance model (SteerCo, WSR, MSR), engaging stakeholders at all delivery levels to maintain alignment on key deliverables and risks




Take full accountability for the financial health of the client portfolio, including revenue recognition, profitability, and margin improvement
Perform budget forecasting, variance analysis, and corrective action planning to meet financial targets
Identify areas for cost optimization and drive OPEX reduction through automation, resource optimization, or enhanced delivery models
Monitor resource utilization and productivity metrics across multiple projects
Serve as the primary client liaison for senior-level relationships (e.g., Directors, VPs, CXOs)
Translate client business challenges into actionable delivery strategies and maintain alignment with client objectives
Regularly conduct Steering Committee (SteerCo) sessions and executive-level communication to provide delivery updates and propose innovations
Build, lead, and mentor large distributed teams of 100-150+ resources across nearshore, offshore, and onshore delivery locations
Design work

📌 Director - Delivery Management (Pune)
🏢 EPAM Systems
📍 Pune