Join Leybold India Pvt Ltd, a leading name in vacuum technology under the trusted Leybold brand, as an Inside Sales Engineer. This vital role offers an exciting prospect to contribute to our customer-centric sales team by providing expert technical and commercial support, driving sales growth, and enhancing customer satisfaction in a dynamic and innovative environment.
About The Role
As an Inside Sales Engineer, you will serve as a crucial link between our customers, field sales teams, and internal operations. Your day-to-day responsibilities will include managing customer inquiries, preparing detailed quotations, and providing technical clarifications to support swift and informed customer decisions. You will work collaboratively to qualify leads, coordinate sales activities, and maintain up-to-date records of opportunities and customer interactions in our C4C/CRM system.
This role demands a proactive approach to understanding customer requirements and proposing tailored product and solution configurations that align with their needs and industry standards. You will also play an integral part in supporting slaes team, customer channel partners, and OEM customers with product knowledge and offers, contributing directly to expanding our market footprint.
Key Responsibilities
Respond promptly and accurately to customer inquiries, offering thorough technical and commercial information.
Prepare and dispatch quotations, proposals, and tender compliance documentation to customers.
Collaborate effectively with field sales teams and internal departments such as supply chain and technical management to ensure seamless delivery and customer satisfaction.
Qualify sales leads and diligently follow up to improve conversion rates and sales outcomes.
Maintain comprehensive updates in C4C/CRM for ongoing opportunities, quotations, and customer engagement activities.
Provide timely technical clarifications to customers, leveragi