VelivoHR is hiring for one of their client based out of Mumbai in Aviation Industry.

Job Title
Research Analyst

Function
R&D; | Analytics | Innovation | Business Research

Location
Mumbai – Head Office

ROLE OVERVIEW
The role requires strong analytical capability, hands-on data crunching, structured research, and the ability to translate insights into actionable business cases and scalable service offerings.
This position will work closely with top management and coordinate with strategy, operations, technology, and client-facing teams to identify new opportunities, extend existing service scope, and support product and process innovation.

KEY POSITION RESPONSIBILITIES

Research & Advanced Analytics
• Perform deep analytical research using structured and unstructured datasets across operations, finance, and customers domains.
• Conduct data crunching, trend analysis, benchmarking, forecasting, and feasibility studies to support strategic initiatives.
• Apply appropriate quantitative and qualitative research methodologies to complex business problems.

AI,



Automation & Digital Enablement
• Identify opportunities to deploy AI-driven analytics, automation, and decision-support tools across clients service lines.
• Design, develop, or support automation workflows to improve operational efficiency, accuracy, and turn around time.
• Build and validate AI-assisted models, rule engines, scripts, or prototypes for:
a) Process optimisation
b) Predictive analysis
c) Data validation and exception handling
• Collaborate with IT and operations teams to integrate AI and automation solutions into existing systems and workflows.
• Evaluate emerging AI tools, platforms, and technologies relevant to aviation KPO services and
recommend adoption strategies.
Innovation & Opportunity Identification
• Explore new possibilities to enhance existing services and develop recent service offerings.
• Identify opportunities for process standardization, automation, and scalability.
• Develop and te

📌 Research Analyst (Mumbai)
🏢 VelivoHR
📍 Mumbai