Manage day-to-day operations of the outlet. Supervise and coordinate all staff members. Ensure excellent customer service and guest satisfaction. Handle billing, POS and daily cash operations. Monitor sales, inventory, wastage and stock levels.
Ensure food quality, hygiene and cleanliness standards. Manage staff attendance, shifts and discipline. Coordinate with delivery platforms such as Zomato & Swiggy. Handle customer complaints and resolve operational issues.
Achieve daily/monthly sales and operational targets.