Role Description

Role Summary

The Delivery Manager – Cyber Security owns end-to-end delivery of one or more cyber security engagements — managed security services, transformation projects, or staff-augmentation programs — for enterprise clients. The role is accountable for delivery quality, financial health, SLA/KPI performance, talent management, and client satisfaction across the assigned security portfolio.

Acting as the operational bridge between the client's security leadership, our practice/CoE teams, and the delivery workforce, the Delivery Manager ensures outcomes are achieved on time, within budget, and in line with contractual and regulatory commitments. The role suits a leader who combines hands-on cyber security domain depth with strong program/delivery discipline and commercial acumen.

Key Responsibilities

Delivery & Service Management

Own the full delivery lifecycle for assigned engagements — planning, execution, governance, and closure — against agreed scope, timeline, and cost.
Drive SLA/KPI adherence for managed security services (SOC/MSS, IAM operations,



vulnerability management, GRC, incident response, AI Security) and lead continuous service improvement.
Establish and run delivery governance: daily operations reviews, weekly status, monthly service reviews (MSR), and quarterly business reviews (QBR) with client stakeholders.
Manage transition and onboarding of new scope/services with explicit cutover, knowledge-transfer, and stabilization plans.
Ensure incident, problem, and change management processes are followed; own escalation management and root-cause resolution for major incidents.

Client & Stakeholder Management

Serve as the primary delivery point of contact for client security leadership (CISO office, security architects, IT operations).
Build trusted-advisor relationships; understand the client's threat landscape, risk appetite, and business priorities, and align delivery accordingly.
Manage expectations, communicate proactively on

📌 Specialist - CyberSecurity (Bengaluru)
🏢 LTM
📍 Bengaluru