? We're Hiring: Operations Manager | Novus Health LabsJoin the Team Transforming Diagnostics
Novus Health Labs is a rapidly growing diagnostics and healthcare company committed to delivering accurate, affordable, and technology-driven laboratory services. As we expand across Karnataka, we are looking for an experienced and result-oriented Operations Manager to lead our day-to-day operations and drive operational excellence.
? Location
Mysuru, Karnataka
? Position
Operations Manager (Full-Time)
Key Responsibilities
- Manage the daily operations of all Novus Health Labs branches and collection centers.
- Ensure smooth functioning of laboratory, reception, home collection, and customer service operations.
- Supervise branch managers and support staff to achieve operational targets.
- Monitor patient experience and ensure high-quality service delivery.
- Coordinate with laboratory, radiology, finance, HR, marketing, and logistics teams.
- Develop and implement Standard Operating Procedures (SOPs).
- Monitor key performance indicators (KPIs), daily MIS reports, and business dashboards.
- Manage staff scheduling, attendance, and performance reviews.
- Ensure compliance with NABL guidelines, quality standards, and regulatory requirements.
- Handle vendor coordination, inventory control, procurement, and equipment maintenance.
- Resolve operational issues and customer complaints promptly.
- Support expansion by setting up new branches and improving operational processes.
Qualifications
- Bachelor's or Master's degree in Healthcare Management, Hospital Administration, Business Administration, or a related field.
- Minimum 5+ years of experience in healthcare, diagnostics, hospitals, or laboratory operations.
- Strong leadership and team management skills.
- Excellent communication, planning, and problem-solving abilities.
- Experience with Laboratory Information Systems (LIS), MS Excel, and operational reporting is preferred.
Preferred Skills
- Healthcare operations management
- Team leadership
- Process improvement
- Quality assurance
- Inventory and vendor management
- Business analytics and MIS reporting
- Customer relationship management
- Financial and operational planning
- Excellent organizational and decision-making skills
Why Join Novus Health Labs?
- Be part of one of Mysuru's fastest-growing healthcare brands.
- Opportunity to lead multi-branch operations.
- Career growth into regional and corporate leadership roles.
- Cooperative and innovation-driven work culture.
- Competitive salary with performance-based incentives.
Apply Now If you're passionate about building efficient healthcare operations and making quality diagnostics accessible, we'd love to hear from you.
?
[email protected]
Novus Health Labs
- Delivering Accurate Diagnostics. Building Healthier Communities.
📌 Operations Manager (Mysuru)
🏢 Novus Health Labs
📍 Mysuru