- Maintenance Management · Oversee the upkeep of the entire hospital infrastructure, including HVAC, plumbing, electrical systems, and medical gas pipelines. · Implement a robust Preventive Maintenance (PM) schedule for all facility equipment to minimize downtime. · Ensure the facility meets all fire safety, health, and building regulation standards. 2.
Soft Services
Leadership · Housekeeping: Maintain impeccable hygiene and infection control standards across OTs, ICUs, patient rooms, and public areas. · Security: Manage the security protocols, surveillance systems, and guard deployment to ensure a secure environment for patients and staff. · Cafeteria &
- Laundry: Oversee outsourced or in-house services to ensure quality and compliance with health standards.
- Workforce &
- Manpower Planning · Attrition Management:
Proactively manage staffing levels. You must have a network of vendors or a recruitment strategy to rapidly replace manpower in Housekeeping, Security, or Maintenance when turnover occurs. · Roster management and performance evaluation for a large, multi-disciplinary team. · Conduct training sessions on soft skills, safety protocols, and hospital etiquette. 4.
Operational
Efficiency &
- Compliance · Monitor daily operational costs and manage the department budget effectively. · Ensure compliance with NABH/JCI standards (or relevant local healthcare accreditation). · Handle vendor contracts, renewals, and performance audits.