Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a member of the Observability and Service Management (OSM) support team, you will support a product suite that helps our clients manage their critical IT infrastructure and operations. Our OSM suite covers the management and monitoring of public and private cloud deployments, management of unified, up-to-date enterprise networks, automation and orchestration,



lifecycle management across virtual and physical servers, databases, and middleware as well as Service Management solutions.

The Technical Support Specialist will be responsible for making our clients successful by providing end-to-end technical support experience of the highest quality on OpenText product Service Management (SM, SMAX) products. Addressing a client’s concern is not only technical, but also an opportunity to build on, and strengthen, our relationships and partnerships with our clients.

Our Technical Support Specialist position offers you an opportunity to learn new and exciting technology, while working with the world’s top Fortune 500 companies. You will conduct troubleshooting, gather diagnostics, reproduce problems, diagnose faults and work with OpenText Service Management next level support, Engineering, and test software patches for Clients.

Critical thinking is something that you will use daily as

📌 Technical Support Specialist (Bengaluru)
🏢 opentext
📍 Bengaluru