About Goodera
Goodera is the world’s leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our creative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients—including 60+ Fortune 500 companies—with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns.
Role Brief:
We are looking for a Senior Engagement Manager who will lead a small team of Client Engagement managers, and provide ongoing support to our clients. You will be responsible for revenue realization and account expansion of our large and mid enterprise clients. You should be able to contribute to building relationships,
implementing new programs that will increase businessʼ revenue potential,
and minimise churn rates. If you possess the right (but elusive) combination of passion for social impact, analytical skills, hunger for growth and business acumen, this role is tailor made for you.
Key Responsibilities:
Meet (and hopefully exceed) the revenue growth targets for accounts mapped to your pod (large and mid enterprise clients)
Lead a team of associates, leads and engagement managers (“pod”), and manage the clientele for your pod
Communicate with clients to understand their needs and expectations and build and maintain strong relationships with them
Organise and lead client engagement interventions including business reviews, workshops, project updates, proposals and presentations
Take ownership of client projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget
Collabora
📌 Senior Engagement Manager (India)
🏢 Goodera
📍 India