Job Purpose
The position is that of frontline technical personnel who would primarily be
responsible for supporting the sale of
waterproofing products in defined geography by providing products trainings and
briefings for all stakeholders, ensuring
quality during application process and handling complaints thereby, assisting in
achieving overall business objectives
Business Responsibility Areas
(Please detail out at least 8-10 responsibility areas) Key Performance
Indicators
Business objective
• Provide assistance to frontline sales workforce in Retail by means of
creating
awareness on water proofing product features and selling points
• Assist sales team in handling customer complaints, product warranty queries
related to assigned range of Products Product Training
• Identify and train painting applicators as well as non-painting applicators
like
Masons, Civil Contractors etc. on practical application of waterproofing
products
at regular intervals
• Maintain and update training records of trained applicators in the portal and
measure the impact of the training through lead conversions
• Brief frontend sales team in Retail, Projects and Services on the range of
waterproofing products and its technical specifications Contractor
Management
• Identify set of key waterproofing contractors of the Region and prepare a
plan
to engage the contractors by means product trainings and activations
• Provide support in office support to top waterproofing contractors to build
their
confidence on products usage on their sites
• Adherence to product
training plan for
stakeholders
• Product Technical
assistance as per scope
for sales support
• Resolution of complaints
as per
defined timelines
• Showcase the strength of APL products vis-à-vis other offerings in the market
during stakeholder meets and events
• Ensure participation of contractors in schemes floated around various products
Market Intelligence
• Provide assistance to Marketing function and Resear
📌 EXECUTIVE N (Cuttack)
🏢 Asian Paints
📍 Cuttack
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