Professional Services within Fortinet, is an integral part of the support and
services organization, as a result the Consultant will collaborate effectively
with peers to drive customer satisfaction. The Consultant delivers Professional
Services as part of their regional team, on site and remotely to customers.

The Consultant delivers technical services including design, implementation,
migration, optimization and related documentation. The Consultant also
participates in scoping projects in the pre-Sales phase and is aware of best
practice methodology to build and construct a Scope of Work.

The Consultant instils confidence to customers through their technical ability,
focused communication skills and structured approach to implementing security
solutions. This role requires a constant focus on improving technical skills
through training or on-job learning opportunities.

The Consultant needs to be team-oriented and build effective working
relationships within Fortinet to drive success. The Consultant is expected to




contribute to team processes and highlight to management any risk to projects.

Responsibilities

The Professional Services Consultant:

* Delivers assigned projects to the satisfaction of the Customer in
collaboration with the PMO team including deployment, configuration,
knowledge transfer, testing and troubleshooting of products and technologies
in the customer environment.
* Assists on site throughout a rollout, migration or go-live phase with a focus
on minimizing risk and maximizing customer satisfaction
* Performs project risk analysis, reports escalated issues and implements
mitigation plans.
* Develops an understanding of customer engagements (objectives, project scope,
business and technical requirements) to ensure expectations are met.
* Produces project related documents including any required technical
architecture diagrams. These documents might include High-Level Design,
Low-Level Design, Migration Plan, Test Plan, Methods of Procedures

📌 Professional Services Consultant (Attibele)
🏢 Fortinet
📍 Attibele