Company Description Orbit Eye Hospital - India is a specialized eye care facility located on S.V. Road in Jogeshwari West, Mumbai, Maharashtra. The hospital operates within the broader hospital and health care sector, serving patients from Mumbai and surrounding areas. It focuses on providing dedicated ophthalmic services in a well-connected urban setting. Team members work in a clinical environment that emphasizes patient safety, professional integrity, and quality care. The hospital offers opportunities for growth in healthcare service and patient-facing roles.
Role Description This is a full time, on-site Senior Sales Associate role based in Mumbai. The Senior Sales Associate will engage with patients and caregivers to explain services, treatment packages, and payment options, ensuring a clear understanding of hospital offerings. Daily responsibilities include managing inquiries, following up on leads, coordinating with clinical and administrative teams, and supporting patient registration and appointment bookings. The role involves maintaining accurate records of sales activities,
preparing basic reports, and contributing to meeting revenue and service targets. The Senior Sales Associate will also help improve patient experience by providing courteous assistance, managing waiting room communication, and supporting hospital promotional initiatives.
Qualifications
Candidates should possess strong communication and interpersonal skills to interact effectively with patients, families, and hospital staff.
Candidates should possess customer service and relationship-building skills to support patient engagement and satisfaction.
Candidates should possess basic sales and negotiation skills to explain service options and support conversion of inquiries into confirmed treatments.
Candidates should possess organizational and time-management skills to handle multiple patient interactions and maintain accurate records.
Candidates should possess basic computer and documentat