For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform.
You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices.
Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health,



incident response, and SLA/SLO definition across all the services.
You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck.
You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure growth opportunities paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams.
You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams.
You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working.
You are passionate about continuous improvement and have built learning organizations that keep up with the st

📌 Director - Engineering (Bengaluru)
🏢 Smartsheet
📍 Bengaluru