HR Service Manager (HRSM) – Jashpur, Chhattisgarh (On-site)
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CASHPOR Micro Credit is looking for an experienced HR Service Manager (HRSM) to support our field operations in Jashpur, Chhattisgarh. This is a field-based HR role responsible for talent acquisition, employee lifecycle management, HR operations, employee relations, compliance, and training across the assigned region.
This position is intended for HR professionals with prior experience in Microfinance Institutions (MFI), NBFCs, or the Banking industry. Candidates from other industries are not preferred.
Key Responsibilities
Talent Acquisition
Manage end-to-end recruitment for field and branch operations.
Ensure all regional vacancies are closed within the defined TAT.
Conduct sourcing, screening, interviews, assessments, onboarding, and induction.
Build and maintain a robust candidate pipeline.
Organise campus hiring, job fairs, and local recruitment drives.
Support lateral hiring for operational and managerial positions.
HR Operations
Handle employee onboarding, documentation,



probation confirmation, transfers, exits, and Full & Final settlements.
Coordinate PF, gratuity, statutory compliance, and employee records.
Prepare HR reports, recruitment MIS, and workforce analytics.
Employee Relations
Resolve employee grievances and provide HR support across branches.
Conduct regular branch visits and interact with employees at all levels.
Ensure compliance with HR policies, attendance, leave management, and disciplinary procedures.
Learning & Development
Coordinate induction programmes and employee training.
Conduct HR awareness sessions on POSH, ICC, Whistleblower Policy, Grievance Redressal, and company policies.
Support employee engagement, recognition programmes, and HR workshops.
Eligibility Criteria
Mandatory Experience
Minimum 2–5 years of HR experience in an MFI, NBFC, or Bank.
Experience in field HR, HR Operations, Talent Acquisition, or HR Business Partnering.
Preferred Skills

📌 Human Resources Business Partner (India)
🏢 CASHPOR MICRO CREDIT
📍 India