Business Function:
Group Technology and Operations (T&O;) enables and empowers the bank with an effective, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Key Requirements
Key Accountabilities:
Possess analytical skill to analyse trends in CBG and IBG operations
Understand of Ops products
Should be able to build dashboard on Tableau based on data dump
Work with large datasets, distributed Big Data Platforms for a variety of advanced analytics solutions across the bank ranging from recommendation engines, propensity models, customer segmentation, Graph models
Engage with business and product teams to formulate problems and create solution framework
End-to-End execution from data collection, analysis, feature engineering, model development, implementation (including testing) and monitoring




Drive the testing and deployment of the machine learning products into production
Excellent pattern recognition and predictive modelling skills
Understand the Product Journeys and help business to improve the customer experience
Drive insight led actionable to help achieve business targets
Support business in meeting the Budgets through Analytical Insights; support stakeholders in Business Reviews
Ability to create high quality documentation such as process maps & project plans
Ability to work collaboratively with diverse stake-holder and obtain their agreement on any enhancements / gaps identified
Ability to manage multiple projects across Operations team
Prepare and deliver training materials for the project, provide training to the operation staffs to ensure proper knowledge transfer.
Experience:
5-7 years of post-qualification experience in related field. Worked in Performance & business monitoring functions.
Understanding

📌 Senior Associate, Specialist, Operations, Project Management, Corporate Banking, Technology and Operations (Mumbai)
🏢 DBS Bank
📍 Mumbai