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Job Description: Lobby Ambassador
Position Overview
Primary point of contact for all visitors, tenants, and guests, responsible for creating exceptional first impressions, ensuring seamless visitor experiences, and maintaining security protocols while delivering outstanding customer service.
Key Responsibilities
Visitor Services: Greet visitors professionally, verify credentials, issue badges, maintain visitor logs, notify Business Unit contacts of arrivals, and manage check-in/check-out procedures.
Reception Support:
Answer calls, provide building information, coordinate meeting rooms, and manage package distribution.
Security & Access Control: Monitor building access, enforce security policies, report concerns immediately, maintain emergency procedure awareness, and manage temporary access cards.
Setting Management: Maintain lobby appearance, ensure reception area cleanliness, refresh displays, and report maintenance needs.
Required Qualifications
Education & Experience:
Bachelor's degree or equivalent preferred.
1-2 years in customer service, hospitality, or reception roles.
Corporate office or commercial real estate experience advantageous.
Skills: Exceptional communication and interpersonal abilities, strong customer service orientation, professional demeanor, Microsoft Office proficiency, and quick technology adoption.
Attributes: Reliable, punctual, friendly, discreet with confidential information, cult
📌 Lobby Ambassador (Bengaluru)
🏢 JLL
📍 Bengaluru