Skill required: Project Management - Program Project Management
Designation: Delivery Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global skilled services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within SLA s. Supply Chain & Logistics Expertise: Apply deep knowledge of supply chain and logistics processes to streamline operations, improve efficiency, and ensure a seamless flow of materials. Discipline and management of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
What are we looking for? •Project Management Office (PMO) Mobilization & Run •Experience working with C-suite & leadership •Proactive reporting •Stakeholder management •Excellent communication skills - Especially written •Aware of PMO methodologies especially Agile & Lean
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing me