iServeU is a up-to-date banking infrastructure provider in APAC region, empowering financial
enterprises with embedded fintech solutions for their customers. iServeU is one of the few
certified partners with National Payment Corporation of India (NPCI), VISA for various
products. iServeU also provides a cloud-native, micro services-enabled, distributed platform
with over 5000 possible product configurations with a low code/no code interface to banks,
NBFCs, Fintech, and other regulated entities.
• We process around 2500 transactions per second by levering distributed & auto scale
technology like K8.
• Our core platform combines of 1200+ micro services.
• Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We
operate in five countries and help customers constantly change the way financial
institutions operate and innovate.
• Our solutions currently empowers over 20 banks and 250+ enterprises across India and
abroad.
• Our platform seamlessly manages the entire transaction lifecycle, including withdrawals,
deposits,
transfers, payments, and lending through various channels like digital, branch,
agents.
Our team of 500+ employees, with over 80% in technology roles is spread across offices in
Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our
growth and innovation.
For more details visit: www.iserveu.in
Requirements
We are looking for a proactive and customer-focused Customer Success Manager (Key Account Manager) to manage strategic client relationships, ensure seamless service delivery, and drive business growth through cross-selling and upselling. The ideal candidate should possess excellent communication, presentation, and relationship management skills while ensuring timely collections and customer satisfaction.
Key Responsibilities:-
Customer Relationship Management
• Act as the primary point of contact for assigned key accounts.
• Build and maintain long-term relationships with