General Description
The Zoho Specialist will be responsible for administering, developing, and optimizing the company's technology platforms, with a primary focus on Zoho CRM and Zoho FSM, as well as other modules within the Zoho suite. This position combines the responsibilities of a developer, IT administrator, and digital process consultant, ensuring that technology tools support the company's strategic goals and operational efficiency.

Core Responsibilities1. Zoho Administration & Development

Configure, customize, and manage Zoho CRM, Zoho FSM, and other Zoho modules.

Develop custom functions using Deluge, APIs, and automation workflows.

Create reports, dashboards, and performance metrics aligned with company objectives.

Ensure seamless integration between Zoho and other business applications.

2. IT Support & Troubleshooting

Address and resolve hardware, software, and network-related issues.

Maintain system security and ensure all IT systems remain up to date.

Monitor and optimize the performance of computers, systems, and digital platforms.

3.



Digital Project Management

Analyze internal processes and recommend improvements through Zoho and other technology solutions.

Lead the implementation of recent applications and system modules.

Train employees on the proper use of Zoho and other digital tools.

4. Innovation & Optimization

Research and evaluate emerging technologies that can enhance company productivity.

Automate repetitive processes to maximize efficiency.

Recommend improvements to the organization's technology infrastructure.

Minimum Position RequirementsEducation / Experience

3+ years of experience working with Zoho CRM, Zoho FSM, or other Zoho modules.

Experience in programming, including Deluge, JavaScript, Python, and APIs.

Previous experience in technical support and IT systems administration.

Competencies

Strong problem-solving skills for complex issues.

Analytical thinking and results-oriented mindset.

Excellent communication

📌 Zoho Specialist (India)
🏢 H&H Solar
📍 India