ServiceNow Regression Tester Protect the existing live ServiceNow instance by ensuring no in-scope changes break functionality that is outside the programme scope.
Key responsibilities: -
Work with business SMEs to identify and document all existing live functionality at risk
Write regression test cases for all at-risk areas and obtain SME sign off before first deployment
Execute regression suite before every sprint deployment, before UAT and before go-live - Investigate failures, help identify root cause and raise defects with the correct supplier
Maintain and grow the regression suite throughout the programme and hand over to TSG at end - Provide technical input into cross-supplier SIT and UAT scripts and support SMEs during UAT execution
Skills required: -
Solid ServiceNow Testing experience
Strong ITSM and Vulnerability Management process knowledge - Hands-on ServiceNow administration experience
Test case writing, execution and defect management experience - Strong stakeholder communication skills
ATF or any other automation of ServiceNow testing (desirable)