Job Summary

This role focuses on delivering accurate and efficient configuration activities for health care benefits while working fully from home during night shifts. The subject matter expert collaborates with cross functional stakeholders to ensure high quality setup and maintenance using advanced MS Excel skills. The work directly supports dependable perks administration and contributes to better experiences for members and clients.

Responsibilities

Perform end to end configuration updates for health care benefit setups by interpreting business rules and translating them into precise system ready parameters using advanced skills on MS Excel to ensure reliable benefits processing and member satisfaction.
Execute detailed data preparation and validation tasks in MS Excel for configuration templates and reference tables to minimize defects and rework while supporting efficient implementation of new benefits and changes.




Monitor configuration related work queues and nightly tasks to prioritize items logically align with service level expectations and deliver consistent output during night shift operations.
Review incoming change requests and requirement documents to identify configuration impacts document clarifications and align with stakeholders to maintain accurate representation of benefits in systems.
Perform systematic quality checks on configured items using checklists pivot reports and comparison logs in MS Excel to detect discrepancies and support timely corrections before production release.
Collaborate with implementation analysts testing teams and operations partners through virtual channels to resolve configuration issues share technical insights and support smooth benefit launches for clients.
Create and maintain structured configuration trackers audit logs and status reports using MS Excel to provide transparent visibility into progress risk items and readiness for deployment.
Analyze configuration defects and production incidents by tracing dat

📌 Returnship - SME-Configuration HC (India)
🏢 Cognizant
📍 India