!!!Greeting from Teleperformance!!!
About the Company
We are looking for a detail-oriented Non-Voice Process Executive to handle customer queries through email, chat, and backend operations. The ideal candidate should possess good written communication skills and basic computer knowledge.
About the Role The Non-Voice Process Executive will be responsible for managing customer inquiries and ensuring accurate processing of requests.
Responsibilities
- Respond to customer inquiries via email and chat.
- Process customer requests accurately and within defined timelines.
- Maintain records and update information in company systems.
- Ensure high levels of accuracy and productivity.
- Follow company policies and process guidelines.
- Escalate complex issues to the appropriate teams when required.
- Meet daily and monthly performance targets.
Qualifications
- Any Graduate / Undergraduate.
- Minimum 6 months of experience in Non-Voice, Chat Support, Backend Operations, or Customer Support.
Preferred Skills
- Valuable typing speed and written English communication.
- Willingness to work in rotational shifts if required.
Experience: 6 Months to 1 Year Salary: ₹17,000 Take-Home Salary
Work Location: Teleperformance Ambit IT Park Ambattur
Work Schedule: 5 Days Working, 2 Days Rotational Week-Offs
Transportation: Cab Facility Provided Within Boundary Limits
Interested Candidates can share resume to
[email protected]
📌 Non voice (Chennai)
🏢 TP
📍 Chennai