Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Management
Job Overview:
Support product operations and enhancement workstreams with a robust focus on data-driven decision making and data governance excellence. Product operations include go-to-market planning, user onboarding, platform maintenance, and continuous improvement of data quality, usability, and insights delivery across the product ecosystem.
Drive data governance initiatives within the product, including defining data quality standards, validation frameworks, and monitoring mechanisms to ensure accuracy, consistency,



and reliability of insights delivered to customers.
Leverage SQL and Python to perform data analysis, validate product outputs, troubleshoot data issues, and automate recurring reporting and operational workflows.
Automate and enhance recurring processes using AI agents and intelligent workflows, including feedback collection, usage analysis, reporting, and prioritization pipelines.
Simplify and scale feedback management and reporting processes through AI-based workflows, enabling structured ingestion, categorization, and actioning of user feedback.
Coordinate product discussions on data insights, feedback trends, and product usage metrics across product, engineering, and regional teams to drive aligned decision-making.
Monitor and analyze product performance metrics, data quality KPIs, and usage trends across all stages of the product lifecycle, and recommend data-backed solutions to address gaps or im

📌 Specialist, Product Management (Gurugram)
🏢 Mastercard
📍 Gurugram