ServiceNow - Consultant, Technical Transformation - Sales & Services- Customer (Hyderabad)

ServiceNow - Consultant, Technical Transformation - Sales & Services- Customer (Hyderabad)

10 Aug
|
Deloitte
|
Hyderabad

10 Aug

Deloitte

Hyderabad

Summary

Position Summary

Customer

The Customer Team empowers organizations to build deeper relationships with customers through creative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

Position Summary

Level: Consultant, Technical Transformation or equivalent





As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.

Work you’ll do:

Independently design, build, and deliver medium/high complexity stories. Use standard estimation methods for user stories.
Own medium-complex modules; perform PoCs, grooming, present design options to TLs. Drive technical grooming; participate in solutioning and PoCs with option analysis.
Engage juniors to follow best practices; perform code reviews and fixes with minimal oversight. Coordinate with onshore/client teams; ensure juniors understand requirements; build client rapport.
Define release management strategy, pipeline management, repository integration with DevOps. Driv

📌 ServiceNow - Consultant, Technical Transformation - Sales & Services- Customer (Hyderabad)
🏢 Deloitte
📍 Hyderabad

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