Company Description
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and career development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.
Job Description
JOB PURPOSE
Collect laundry from guests rooms and deposit it with the Laundry Department for washing or dry cleaning. Sort out,



mark and pack all guests’ laundry
items and return washed / dry cleaned items correctly and in accordance with the
prescribed standards and deliver to the correct room.
EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
Responsible for zero defect in guest garments and creating ‘wow’ factor by meeting all the guest preference for Laundry, Dry Cleaning and Pressing.
KEY OPERATIONAL RESPONSIBILITIES
Financial
Ensure that the billing of guests’ laundry and dry cleaning is done accurately.
Operational
Provide helpful, friendly, prompt, accurate and personalized laundry / valet service to the guests.
Ensure that the laundry lists and records are appropriately filled to maintain proper control over the items received and returned.
Confirm with the guests the preferred time of delivery and provide any special service required at the time of collection.
Sort out clothes according to type, texture and degree of soil, mark the

📌 Guest Valet (New Delhi)
🏢 AccorHotel
📍 New Delhi