Summary

Position Summary

Customer

The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled

Level: Senior Consultant, Technical Transformation or equivalent

As a Senior Consultant at Deloitte Consulting, you will drive the design, implementation,



and delivery of cutting-edge artificial intelligence solutions for our clients. This role combines deep technical expertise with solid leadership capabilities and exceptional client management skills. You will serve as a bridge between complex technical implementations and business objectives, leading development teams while effectively communicating with stakeholders at all levels.

Work you’ll do:

Consistently showcases deep technology stack / functional acumen combined with industry/leading practice knowledge relevant to project requirements - is the go to person
Displays detailed understanding of tools and accelerators and is able to adapt/advise on which tools can be a best fit for a project, delivery innovation and drives efficiency

The team:

Our Sales & Service team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business

📌 ServiceNow - Senior Consultant, Technical Transformation - Sales & Services- Customer (Bengaluru)
🏢 Deloitte
📍 Bengaluru