Ensure high-quality telemetry data collection with minimal noise
Configure intelligent alerting using baselines and anomaly detection and Reduce alert fatigue through alert tuning and deduplication strategies
Implement event correlation to group related incidents
Use AIOps features to identify patterns and predict failures and Continuously improve signal-to-noise ratio in monitoring systems
Investigate production incidents using logs, metrics, and traces
Perform root cause analysis (RCA) and document findings
Collaborate with application teams to resolve critical issues
Improve MTTR (Mean Time to Resolution) through better observability and maintain incident response runbooks
Work with containerized environments (Docker, Kubernetes)
Ensure observability coverage for APIs
Apply basic ML/statistical techniques for anomaly detection and Query and analyze telemetry data using SQL-like languages (e.g., NRQL)
Identify trends and capacity issues using time-series analysis
Provide insights and recommendations to improve system reliability
Maintain data retention and governance policies

📌 TCS is Hiring for New Relic AI Ops Specialist (Kolkata)
🏢 Tata Consultancy Services
📍 Kolkata