Role & responsibilities

MS Dynamics

- A minimum of 2-3 years of experience working with MS Dynamics CRM 365 On Premise
- Must have experience Installing, Configuring and updating MS Dynamics CRM 365 On-Premise versions

- Must have knowledge in customizing Dynamics CRM components, like: Apps, forms, fields, views, ribbons, etc...
- Must have knowledge working with SQL Server database, at least the part related to MS Dynamics CRM DB and it's configuration

- Must have knowledge working with Internet Information Server (IIS)
- A Minimum of 1 MS Dynamics CRM 365 Project in Customer Service module including, but not limited to:

- Case Management

- SLA

- Case Routing Rules

- Dashboards and views
- Must have experience in designing and working with SSRS reports with SQL query/FetchXML knowledge

- An intensive knowledge in Dynamics CRM 365 Plugins, Workflows, Custom Workflow activities, Actions, Business Process flows and Business rules.
- Ability to implement .NET based Web APIs

Preferred candidate profile

Nice to have skills

- Basic Networking troubleshooting skills

XrmToolkit knowledge

📌 MS Dynamics CRM 365 (Bengaluru)
🏢 Mobily Infotech (MIT)
📍 Bengaluru