: Domain: International BPO Designation: Manager Dialer & MIS Education: Any Graduate Experience: Minimum 5+ years of experience into MIS, Reporting and Dialer Management LOCATION: Pune CTC UPTO 11.00 LACS PA JOB RESPONSIBILITY:
- Demonstrates functional expertise to coach/mentor peers/team members
- Provide insights from the P/L of the process and suggest corrective actions
- Cost optimization and maximum utilization of resources for productivity
- Comes out with recent ideas for process improvements
- Tracks and drives process budget and manpower
- Manages day-to-day reporting analytics and automation
- Follow up on the billing and collections of revenues booked
- Expert in managing Genesys Dialer including back end coding and coding in expert mode
- Good knowledge of managing PRIs and DIDs
- Knowledge of Billing and managing P&L;
📌 Mis Manager (Pune)
🏢 SHRI KRISHNA PLACEMENT
📍 Pune
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