8+ years of experience leading testing activities for enterprise applications, with strong experience in ServiceNow Testing.
Proven experience coordinating testing across multiple vendors/delivery partners.
Strong expertise in:
Test Planning & Governance
Test Coordination
Test Strategy
Quality Assurance
Extensive experience managing:
System Integration Testing (SIT)
User Acceptance Testing (UAT)
Defect Management
Go-Live Readiness Assessments
Hands-on experience testing ServiceNow applications, including:
IT Service Management (ITSM)
Configuration Management Database (CMDB)
Vulnerability Response
Experience validating integrations between ServiceNow and enterprise applications.
Experience testing integrations with security and vulnerability management platforms such as:
Qualys
Wiz
Strong experience in:
Defect Tracking & Triage
Test Reporting
Quality Metrics
Test Sign-off Documentation
Familiarity with ServiceNow integration testing and end-to-end business process validation.
Understanding of Agile delivery methodologies and ServiceNow release management.
Excellent stakeholder management, communication, analytical, and problem-solving skills.
Valuable-to-Have Skills
Experience with ServiceNow Automated Test Framework (ATF).
Experience with other ServiceNow test automation tools and frameworks.
ISTQB Foundation or Advanced Level Certification.
Experience working in Agile/Scrum delivery environments.
Knowledge of ITIL best practices.
Experience preparing executive-level quality dashboards and test governance reports.
Key Responsibilities
Lead and govern end-to-end testing activities across multiple ServiceNow implementation partners.
Define and manage the overall test strategy, test plans, and quality gover
📌 Lead II (Bengaluru)
🏢 UST
📍 Bengaluru
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