Should be able to work 24X7 shifts and adjust schedule to fit operation support.
Communicate progress and resolution to the client and documents all work in a case record.
Conduct performance monitoring, utilizing database management tools to evaluate and resolve performance problems.
Document problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others'
Prepare necessary documentation around technical procedures as well as operational procedures.
Report defects and design issues to our development teams.
Work on most complex database-related issues directly with Team/DBAs/Development
Mentor and coaches team members.
Perform root cause analysis of recurring issues.
Act as a single point of contact for escalations.
Perform proactive reviews of hosting environments to improve system reliability and prevent future support engagements.
Support highly-available cross enterprise common/middleware applications on a large, global network.
Microsoft technologies as well as other 3rd party technical solutions, OS/DB/SQL
Preffered Skillsets Experience
Microsoft SQL Server Certified
Advanced SQL Server knowledge working in a mid to large-size organization. SQL DB backup/restore, install/configure Database, Maintain Database Security, Diagnose and troubleshoot Database errors.
T-SQL, PowerShell, or equivalent scripting knowledge, preferred
Working knowledge of technologies including Windows Operating System, Windows Clustering, AlwaysOn, and Active Directory
Proficient in the following areas : host and deploy enterprise software, Azure, virtualization, cloud
troubleshooting tools like BlackBox, Fiddler, WireShark, or equivalent system/application/performance monitori
📌 Associate Database Administrator (Pune)
🏢 Altera Digital Health
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.